2Ring

2Ring is a Slovakian software solutions provider specializing in cloud-based real-time reporting, alerting, and historical analysis for contact centers. Headquartered in Slovakia.

Here are key aspects of the company:

• Products & Services: 2Ring Dashboards & Wallboards offers business-user-friendly real-time visibility and same-day performance metrics supporting multiple platforms including Amazon Connect, Genesys Cloud CX, Five9, NICE CXone, and Webex Contact Center.
• Products & Services: The 2Ring Historical Reporting Module, built on Microsoft Fabric®, fills the gap for historical analysis by providing actionable insights into enterprise contact center operations.
• Certifications: The parent company, 2 Ring, spol. s r.o., has successfully passed ISO/IEC 27001:2022 certification to ensure strong safeguards for data protection during business with clients and partners.

2Ring enhances cloud contact center capabilities by delivering flexible dashboard solutions that improve customer experience and agent productivity while maintaining rigorous information security standards.