Citymind

Citymind is a Czech artificial intelligence solutions provider that develops secure chatbots, voice assistants, and internal agents to automate inquiries and simplify processes for public administration, universities, and organizations. Founded in 2024, the company operates from Prague with a focus on helping municipalities and institutions leverage AI effectively.

• Products: The firm offers web-based AI chatbots that answer citizen questions using website data, an Aurora internal agent to streamline employee workflows, and voicebots capable of handling dozens of simultaneous calls around the clock.
• Industries: Solutions are specifically tailored for public administration bodies, universities, and general corporate organizations seeking communication automation.
• Operations: Citymind supports complex queries by automatically transferring difficult conversations to human staff members along with a summary of the request.

The company distinguishes its work through independent research projects, such as those conducted in Žilina regarding AI chatbot impact.